Find out how to join the library, how to instantly get digital library membership, and how it all works once you've become a member.

Join the Library

  • It is free to join the library if you live in Taranaki or if you own property here.
  • If you live outside Taranaki you can get a visitor card for three months. A visitor card costs $22 and you can borrow five items at a time.
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How do I join?

What identification do I need to bring with me?

We need to see one form of photo identification, which needs to have your full name and signature on it e.g. driver's licence.

If you are applying for visitor membership we need to have contact address details in Taranaki and in your hometown, as well as signature/photo ID.

If you are under 18 years old a parent or guardian must sign your card. They will need ID as noted above.

Library Membership Policy


Join the Digital Library from home

Our digital library gives you instant access to thousands of eBooks, eAudiobooks, movies, newspapers plus heaps of content for kids.

If you are already a library member you can use your library card number and pin to access these great resources. If you need to reset your pin, please contact us.

If you are not a library member fill in the online form to join now. Select ‘Digital Only Membership’ and take note of your temporary membership number and PIN as you will need this to sign-in to our online resources.

Digital Membership lasts 12 months.


Borrowing Information

Borrowing limits

  • You can borrow up to 40 physical items on your card at one time.
  • You can borrow ten eBooks or eAudiobooks on ePukaPuka (Libby or Overdrive).
  • You can borrow ten eBooks or four eAudiobooks on Bolinda (Borrowbox).
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Loan Periods

  • Books and audiobooks are issued for four weeks.
  • DVDs and magazines are issued for one week (some box-set DVDs are issued for longer).
  • eBooks and eAudiobooks are issued for two weeks.

Renewing and Reserving Items

Renewing items

You can renew books online, at any library or over the phone (06 759 6060). You can renew books twice, providing no other user has reserved them and they are not overdue.

Puke Ariki App

You can manage your library account through the Puke Ariki app. You can renew books easily and quickly, search the catalogue and place holds.

Learn more about the Puke Ariki App

Download the Puke Ariki to your tablet or smartphone via the App Store or Google Play.

      

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Reserving items

You can reserve an item online through the catalogue, by going into your library account or over the phone (06 759 6060). There is no longer a $1.50 charge when you request an item to hold. That means when your item is ready to collect we will contact you by email, text message or post and you can collect for free.

How do I reserve an item online?

  • Find the item in the catalogue.
  • Click on Place Hold.
  • Log in to your user account and confirm that you would like to reserve the item.

Returns and Overdue Items

Returns

You can return any item to any of our libraries, even if they were not borrowed from that particular branch. There is also a returns box in the Puke Ariki Museum car park on St Aubyn Street.

Return alerts

We can email or text message you know when you have items due back. To set up alerts come in and see us, phone us (06 759 6060) or complete our online form.

Overdue items

There are no overdue charges for children’s and youth (under 18s) library cards. Please note this doesn’t include children’s and youth books checked out on an adult card and charges for lost books still apply.

If items borrowed on an adult card are not returned on time you will be charged overdue fines. You can pay overdue fines at your local library. You can check your library account for due dates and if we have your contact details we can send an email or text message to remind you when items are due back.


Fees and Charges

Library membership is free for all residents and property owners in Taranaki. However we do charge for overdues and some services:

Overdue Charges (per day)

Adult
Books/Magazines/Audiobooks 50c per day
DVDs $1.50 per day
Maximum charge (per item) $16

Children and youth (under 18s)
Items checked out on children and youth library cards are not charged overdue fines. Charges on lost items still apply. Children and youth books checked out on an adult card will still attract overdue charges.

Replacement Cost

There is a minimum $10 charge.

Photocopying/Printing (per page)

A4 black and white 20c
A3 black and white 50c
A4 colour $1
A3 colour $2

Scanning

Photocopiers can be used to scan for free. Please bring a usb with you.

Replacement Library Card

Free

Interloans (per item)

Items from other institutions $5 - $25

Urgent document supply charge

Actual associated costs

Visitor Membership

If you do not reside or own property within Taranaki you can join the library for a $23 charge every 3 months. This lets you borrow up to 5 items at any one time. Normal charges and overdue fees apply.

Withdrawn Items

Fiction books $1
Non-Fiction books $2
Paperback Fiction/Magazines 50 cents each
Children's books 10 for $1

Internet/WiFi

Free

Research Service

Available through the Taranaki Research Centre. The first 15 minutes is free then $25 per 15 minutes thereafter.


Server Migration

We are making changes to the system that Puke Ariki and the Community Libraries uses for our library catalogue, customer records and a variety of other library services.