Welcome to the Festival of Words! We're excited to bring you a varied selection of literary events over four days at several venues around the region. We have put together information about bookings, attending events and our venues. If your question is not answered below please email us or phone us on 06 759 6060.

We can't wait to see you at the Festival!

Frequently Asked Questions

Will there be a help desk at the Festival?

Yes, a help desk will be located in the foyer of Puke Ariki Library.

Is seating allocated at the Festival?

Seating for all events is general admission, we ask that you allow for plenty of time before events to make yourself at home and find your seat.

Do I need to buy tickets to attend the Festival?

We have a mix of paid ticketed, free ticketed, and open (no bookings required) events. To find out if you need to book for particular event, check out the event's listing.

Can I buy books at the Festival?

Books will be available for purchase at selected events, as well as at Poppies Bookstore next to Puke Ariki Library.

Are your venues accessible?

All of our venues are accessible, but to ensure we can do our best to accommodate your needs, let us know by calling 06 759 6060 or emailing paevents@npdc.govt.nz

Can I take photos at the event?

Photography without flash is permitted, but please ensure your device is on silent. Filming events is not permitted.

Can I bring food and drink into the venue?

You can bring your own food into events at Puke Ariki Library and the Community Libraries. Food and drinks purchased onsite at the Museum can be taken into events in the Museum Foyer. No food is allowed at any of the other venues.

Will there be door sales?

Tickets can be purchased online up until the time of the event using i-TICKET. Tickets are also available to purchase from the New Plymouth i-SITE daily from 10am – 5pm.

Booking Information

We have a mix of paid ticketed, free ticketed, and open (no bookings required) events. Bookings for paid ticketed and free ticketed events can be made online or at the New Plymouth i-SITE.

All ticketed events are subject to availability. Tickets are non-transferable between events and there will be no refunds or exchanges. For paid ticketed events, additional fees may apply. If a paid ticketed event is cancelled, then the ticket price will be refunded by i-TICKET. All other fees and charges are non-refundable. For free ticketed events, individuals not checked-in by staff five minutes after event start time are considered a ‘No Show’ and your space will be reallocated.